WHAT EMOTION IS MY ANGER TRYING TO COVER UP?
"I was just following up to see if you received my e-mail in January regarding Rare Disease Day (see attached). I have hopes of starting a conversation with lawmakers about what we can do in this state to help families who live with rare diseases. The most frustrating part of being the parent of a child with a rare disease is that I often feel as though I don't have a voice. Well, Rare Disease Day is an opportunity to change that, but I can't be heard unless someone responds to my message, and I haven't heard back yet from anyone. Please consider responding to this e-mail so I know I'm being heard."
Had I responded in ANGER, I wonder if I would have received the same response...
Hopelessness, helplessness, and even pointlessness.
"Are you kidding me? You filled the WRONG PRESCRIPTION again? Will you ever get it right?"
"Oh my goodness, I feel so helpless right now because it seems like every time I call in this prescription you have gotten wrong. How can we fix this? I'm afraid this is a vicious cycle that we will never be able to fix, and I need it to be done right for my daughter's health."